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Retail Recruitment Event - Wednesday 3rd November

Location:
Southampton
Department:
Sales
Salary Details:
Competitive basic + commission, OTE £46K+
About The Company

We are really pleased to announce our next recruitment event. We are hosting this day to find some amazing Kitchen Sales Consultants for our Southampton & Farnborough showrooms and Survey and Planning Auditors, for our Basingstoke, Farnborough & Guildford showrooms.

Please apply/register your interest for the chance to join us on the day; when you will find out more about Wren Kitchens, meet some of the current showroom team and take part in some group assessments. 

Date: Wednesday 3rd November 2021

Time: 9:30am with arrival from 9am 

Location: Norton Park Hotel, Sutton Scotney, Winchester, SO21 3NB

Successful candidates will be individually interviewed after lunch

 

Wren Kitchens is the UK's number 1 kitchen retailer! Wren is a privately-owned, family-run business which is passionate about kitchens and delivering a world-class customer experience.  In the financial year of 2019 we recorded revenue of £700m.

We’re proud to say that we manufacture all our kitchens out of three, state-of-the-art factories, here in the UK. Wren is famous for having the biggest range of kitchens. We provide tailored kitchens at DIY prices. And with the largest range of colours and styles, Wren provide the creative freedom to inspire customers and build their dream kitchens.

In 2020 Wren was proudly named #1 top-rated retail workplace in the UK. In addition to this, The Telegraph recognised us as the fastest-growing bricks and mortar retailer and the Sunday Times ranked us as the 12th largest, privately owned company in the UK.

About The Role

During this event you will find out more about the Kitchen Sales Consultant and Survey and Planning Auditor roles. Please see below key responsibilities for each role, with a link to find out further information:

Key responsibilities of the Kitchen Sales Consultant role:

  • Establish our customers' needs and wants and guide them through the design process using our purpose built 3D CAD software
  • Book customer appointments for home measures & design consultations
  • Confirm all details with customers prior to delivery and explain key documents to customers, so they are clear on what they are receiving as part of their purchase
  • Present multiple approved finance and payment methods
  • Adherence to compliance processes as directed by the Showroom Manager
  • Maintain a kitchen order bank to ensure customers are communicated with and deliveries are booked on time

Key responsibilities of the Survey and Planning Auditor role:

  • Conduct home surveys that ensure accurate measurements are used in the design process
  • Provide exceptional customer service in customers homes and the showroom
  • Reduce errors within the business
  • Ensure high quality plans by auditing designs in advance of delivery, providing feedback to relevant parties
  • Maintain safe showrooms by completing daily, weekly and periodical Health and Safety checks
About You
Wren is defined by it's people and we are looking for the best in the business.  We want passionate, driven people who care about the customer journey: 
 

Ideal qualities for Kitchen Sales Consultants:

  • Kitchen design and/or retail sales experience is preferable but not essential
  • You'll be available to work 34 or 40 hours per week (including weekend working)
  • You’re customer-focused and prepared to work in a fast-paced, ever-growing environment
  • You have a creative mind with an eye for detail to create inspirational kitchen designs
  • You will be results-driven and have experience hitting or exceeding targets

Ideal qualities for a Survey and Planning Auditor:

  • A full manual driving licence is required for this role (transport is provided)
  • Previous experience of conducting home measures, using planner software is preferable but not essential
  • Knowledge of kitchen installation and legislation / compliance processes is preferable but not essential
  • Excellent attention to detail and accuracy checking with great communication skills
  • Be process-driven, with the ability to create and follow processes

Applicants for either of these roles, who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. Please see the DBS policy on our careers site for more information.