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About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!
This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

About The Role

Due to our continued growth, we’re looking to grow our Compliance team with an amazing opportunity for an aspiring apprentice, based at our Head Office to support the showroom-based Compliance Officers. As an Apprentice, you'll work alongside a team of experienced Administrators, whilst completing comprehensive internal training and external training provided by our apprenticeships partner. As an Apprentice, you would be working towards achieving a Level 3 Business Administration Apprenticeship.

Main responsibilities:

  • Liaise between the National Compliance Manager and Directors / Department Heads to make sure tasks are completed on time and to a suitable level
  • Support the running of the compliance team through monitoring document returns
  • Support the compliance team through highlighting to retail planner errors using daily reports
  • Support the showroom-based Compliance Officers with any queries regarding hotel bookings, absence, holidays etc.
  • Maintain a clear log of all impending and in progress tasks within the Compliance team
  • Maintain a clear communication channel for Compliance Officers improvement feedback within the business
  • Maintain list of actions required and works pending for the National Compliance Manager, attend meetings with the National Compliance Manager and other stakeholders within the business and detail actions required
  • Maintain active communication channels between Compliance and other departments during the National Compliance Manager's time away from Head Office
  • Manage feedback log listing opportunities identified within the planner, systems and training to improve efficiencies
  • Monitor report returns from the Compliance Team to make sure all documents are returned on time
  • Audit compliance documentation to ensure standards are being met
  • Review holiday requests and accept / decline based on the pre-agreed framework
  • Complete return to works with all Compliance Officers the morning of their first day back after any absence
  • Ensure in advance of all regional meetings all documents are prepared and accommodation is booked
  • Contact Designers who appear on common error reports to make sure the orders are correct, and the customer journey is not impacted
What Wren offer:
  • Free access to our onsite gym
  • Enjoy subsidised meals in our two fantastic restaurants
  • Free on-site parking
  • Staff discount on purchasing a kitchen after 1 year of continuous employment!
  • Individual training budget for personal development
  • Free annual eye tests as well as a contribution to new glasses
  • Refer a Friend Scheme
  • Quarterly Bonus Scheme

About You

Desired skills and knowledge:

  • Exceptional organisational skills
  • Exceptional time management skills
  • Excellent process management skills
  • Excellent communication skills - both written and verbal
  • Knowledge of kitchen installation and legislation is desirable
  • Knowledge of compliance processes
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure and Barring Service before appointment is confirmed.



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