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Production Supervisor

Salary Details:
Competitive Salary plus a Quarterly Bonus
About The Company
Wren Kitchens is the UK's number 1 kitchen retailer! Wren is a privately-owned, family-run business which is passionate about kitchens and delivering a world-class customer experience.  In the financial year of 2019 we recorded revenue of £700m.

We’re proud to say that we manufacture all our kitchens out of three, state-of-the-art factories, here in the UK. Wren is famous for having the biggest range of kitchens. We provide tailored kitchens at DIY prices. And with the largest range of colours and styles, Wren provide the creative freedom to inspire customers and build their dream kitchens.

In 2019 Wren was proudly named #1 top-rated retail workplace in the UK. In addition to this, The Telegraph recognised us as the fastest-growing bricks and mortar retailer and the Sunday Times ranked us as the 12th largest, privately owned company in the UK.
About The Role
Critical purpose of role:
  • Organise workflow and monitor employee productivity within a department to ensure goods are produced and shipped efficiently, on time and to standard.
  • Support the General Production Manager in day-to-day production and act as a key liaison between the department and upper management.
Main responsibilities:
  • Set and clearly communicate goals and deadlines for performance in line with the company’s plans and visions, monitoring daily progress to ensure targets are met at all times.
  • Assess staffing resources and effectively organise workflow to ensure all tasks within the department are carried out by a competent member of the team and to the highest standard.
  • Co-ordinate cross-training within the department, monitor training requirements and implement training as required.
  • Maintain quality service by establishing and enforcing organisation standards.
  • Maintain personnel records and monitor timekeeping and absences, escalating to management where required.
  • Assess and review staff performance, offering feedback, both constructive and positive, to support the professional development of team members.
  • Act as a key liaison within the department to clearly communicate updates, targets and any operational changes to the team and feedback suggestions, improvements and concerns from team members to management.
  • Monitor and enforce quality standards within the team to meet quality objectives, reporting any issues to management.
  • Ensures daily operation of equipment by monitoring performance and calling for repairs as required, evaluating new equipment and techniques.
  • Adhere to stated policies and procedures regarding Health and Safety in the workplace.
  • Adhere to procedures regarding the proper use and care of equipment and materials associated with the role.
  • Pursue personal development of skills and knowledge in order to effectively perform the role.
About You
Education & Experience:
  • Familiarity with company policies and legal guidelines
  • Knowledge of products, including raw materials, bought in products and manufactured items.
  • Knowledge of quality systems and standards.
  • Knowledge of Health and Safety standards and compliance.
  • Knowledge of machinery and tools.
  • Strong computer skills, including use of Microsoft Office.
  • Proven experience in a supervisory or relevant role
  • Bachelor’s Degree in management or a relevant discipline considered an advantage, though not essential.