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Transport Planning Administrator

Salary Details:
£21,000 annual salary plus £500 quarterly bonus
About The Company
Wren Kitchens is the UK's number 1 kitchen retailer! Wren is a privately-owned, family-run business which is passionate about kitchens and delivering a world-class customer experience. In the financial year of 2019 we recorded revenue of £700m.

We’re proud to say that we manufacture all our kitchens out of three, state-of-the-art factories, here in the UK. Wren is famous for having the biggest range of kitchens. We provide tailored kitchens at DIY prices. And with the largest range of colours and styles, Wren provide the creative freedom to inspire customers and build their dream kitchens.

In 2020 Wren was proudly named #1 top-rated retail workplace in the UK. In addition to this, The Telegraph recognised us as the fastest-growing bricks and mortar retailer and the Sunday Times ranked us as the 12th largest, privately owned company in the UK.
About The Role
As our business continues to grow, the number of fantastic kitchens we deliver to our customers’ homes is constantly increasing. Due to this growth, we are now looking to recruit a Transport Planning Administrator to work at our head office in Barton.
You will work any 5 out of 7 days, Monday to Sunday on a rota basis. Hours of work are 08:30-17:00.
Critical purpose of role:

•    Produce daily manifests / stock requests and action manifest updates
•    Manage all urgent customer service queries relating to customer delivery
•    To manage flexipod (EPOD) system
Main responsibilities:

•    Produce daily manifests / stock requests and action manifest updates
•    Effectively manage all email / call communications directed to the transport planning department
•    To Manage the flexipod (EPOD) system users, settings and propose improvements
•    To manage and maintain flexipod (EPOD) device and SIM Cards
•    Work as a team to achieve daily and weekly targets
•    Offer problem solving solutions and follow up with customers / stores with a ‘can do attitude’
•    To manage the flexipod (EPOD) system users, settings and propose improvements
•    Undertake any other duties as reasonably requested by the Manager / Supervisor

About You
Desired Skills & Knowledge:

•    Advanced skills in Excel – formulas, formatting and lookups
•    Competence with Microsoft Office and its relevant functions
•    Excellent communication skills to deal with a variety of individuals and issues
•    Excellent organisational skills
•    Good time management and team-working skill
•    Good numeracy skills