About The Role

Due to our continued expansion, we are recruiting for a IT Systems Engineers, whether you’re looking to jump from first line / service desk roles into systems engineering or are a tenured practitioner. If you have a go-to attitude and love to work with new and exciting technologies on one of the UK's largest IT infrastructures, we're looking for you!

A successful IT Systems Engineer will have varied duties, from working on day-to-day tickets with varying levels of complexity, to assisting in the deployment of new projects and services.

Main responsibilities:

Ensure the systems estate is optimally configured and effectively managed, adhering to best practice and Wren architectures
IT systems support
On-call for point of escalation one in 4 weeks
Planning, installation and maintenance of systems components and services
Project delivery
Escalation point for Service Desk
Liaison with third parties as necessary
Managing and maintaining systems monitoring systems
Contributing and keeping systems documentation accurate
Maintain knowledge of systems, ensuring that dependencies are understood and managed accordingly
Contributing and building reports that provide a proactive systems service

What Wren offer:

Benenden health insurance and discounts platform
Life assurance after 2 years' service
Eye care vouchers
EE discounts
Staff discount on Wren products
Refer a friend scheme
Free onsite gym

About You

Desired skills & knowledge:

A professional and pragmatic approach to systems troubleshooting and support
Experience of escalation point
Ability to demonstrate practical experience in administration of current Windows Server Operating Systems
A good to excellent understanding of using and administering Active Directory
PowerShell scripting
Office 365 administration and maintenance experience
An understanding of IT service delivery
VMWare
AD / AAD
VoIP Solutions
Veeam
AWS
Mimecast
8x8 Telephony
Zoom
Amazon Web Services
Azure
Office365 administration (Exchange/SharePoint/OneDrive/Teams/etc)
MDM solutions (Jamf/PDQ/InTune)

About The Company

At Wren, we’re passionate about all things kitchens. We’re already the largest kitchen retailer in the UK, and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still!

As well as world-class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.

Location

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