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About The Role

Due to our continued expansion, we are recruiting for a IT Systems Engineers, whether you’re looking to jump from first line / service desk roles into systems engineering or are a tenured practitioner. If you have a go-to attitude and love to work with new and exciting technologies on one of the UK's largest IT infrastructures, we're looking for you!

A successful IT Systems Engineer will have varied duties, from working on day-to-day tickets with varying levels of complexity, to assisting in the deployment of new projects and services.

 

Main responsibilities:  

  • Ensure the systems estate is optimally configured and effectively managed, adhering to best practice and Wren architectures 
  • IT systems support
  • On-call for point of escalation one in 4 weeks
  • Planning, installation and maintenance of systems components and services 
  • Project delivery 
  • Escalation point for Service Desk
  • Liaison with third parties as necessary 
  • Managing and maintaining systems monitoring systems 
  • Contributing and keeping systems documentation accurate 
  • Maintain knowledge of systems, ensuring that dependencies are understood and managed accordingly
  • Contributing and building reports that provide a proactive systems service
What Wren offer:
 
  • Personalised progression plan with clear career opportunities
  • Remote working options
  • Individual training budget for personal development
  • Employee assistance programme
  • Staff discount on purchasing a kitchen after 1 year of continuous employment!
  • Free annual eye tests as well as a contribution to new glasses
  • Refer a Friend Scheme with the chance to earn up to £1500 for each referral
  • Quarterly bonus scheme
  • Free access to our onsite gym
  • Subsidised meals in our two fantastic restaurants
  • Free onsite parking

About You

Desired skills & knowledge:

  • A professional and pragmatic approach to systems troubleshooting and support 
  • Experience of excalation point
  • Ability to demonstrate practical experience in administration of current Windows Server Operating Systems
  • A good to excellent understanding of using and administering Active Directory
  • PowerShell scripting
  • Office 365 administration and maintenance experience
  • An understanding of IT service delivery
  • VMWare
  • AD / AAD
  • VoIP Solutions
  • Veeam
  • AWS
  • Mimecast
  • 8x8 Telephony
  • Zoom
  • Amazon Web Services
  • Azure
  • Office365 administration (Exchange/SharePoint/OneDrive/Teams/etc)
  • MDM solutions (Jamf/PDQ/InTune)

About The Company

At Wren, we’re passionate about all things kitchens. We’re already the largest kitchen retailer in the UK, and we’ve expanded into the USA too. We’re a business that simply doesn’t stand still!

As well as world-class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading workplace for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.

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