About The Role

We are seeking a dynamic IT Field Engineer Apprentice to join our team.

What we offer:

Life Assurance after 2 years' service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
EE discount
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme

In this critical role, you will travel to various sites to install and configure IT equipment as part of new location rollouts. Additionally, you will perform preventative maintenance at existing locations and provide on-site support for break-fix schedules as required

Key Responsibilities:

You will roll out IT infrastructure and services at showrooms on a weekly basis.
You will respond promptly to provide comprehensive IT support to desktop/laptop systems, mobile devices, printers, network connectivity, and more, ensuring minimal downtime.
You will visit existing locations for routine preventative maintenance.
You will install and configure various types of standard and bespoke IT equipment, which may involve drilling and mounting.
You will troubleshoot and resolve issues with Windows and IoT operating systems.
You will ensure that all installations and maintenance tasks meet company standards and compliance requirements.
You will provide effective communication and support to our internal customer base and team members

About You

Proficient in Windows operating systems and domain services, including Active Directory (AD), Azure, InTune, and Group Policy Objects (GPO)
Experienced in installing and troubleshooting a wide range of IT hardware and software
Capable of performing physical tasks such as drilling and mounting equipment.
Possesses strong problem-solving skills and can work independently.
Excellent in communication and interpersonal interactions.
Open to extensive travel and flexible working hours.
UK Driving Licence

About The Company

Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work!

This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

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