Join Wren as a Retail Trainer and enjoy an exceptional benefits package:
- Free access to our onsite gym
- Enjoy subsidised meals in our two fantastic restaurants
- Free on-site parking
- Staff discount on purchasing a kitchen after 1 years continuous employment!
- Individual training budget for personal development
- Free annual eye tests as well as a contribution to new glasses
- Refer a friend scheme
- Quarterly bonus scheme
The Retail Trainer role is fast-paced, dynamic, and key to successfully onboarding new retail employees through our award-winning induction programme. With creative delivery methods, expert support, and excellent benefits, this is a rewarding opportunity to grow your career with Wren Kitchens—a company that values both its customers and employees.
Critical Purpose of Role:
- Deliver a world-class induction and onboarding experience that boosts engagement and reduces turnover within the first six months.
- Act as an expert in Wren’s customer journey, products, and technology.
- Support retail teams in building product knowledge and delivering outstanding customer service.
- Coach and develop new employees through engaging, blended learning.
- Champion Wren’s culture, values, and mindset through example.
- Evaluate and enhance training programmes for improved performance.
- Collaborate with stakeholders to align training with business goals and strategy.
- Innovate training design and delivery using new methods and technology.
- Oversee the full training lifecycle—from design to delivery and administration.
Main Responsibilities:
- Deliver Wren’s 5-day award-winning induction for new retail starters.
- Provide additional training for Mobile Designers and ongoing support throughout the 12-week induction period.
- Evaluate learning outcomes to ensure key benchmarks are met.
- Coach and mentor employees to help them reach their full potential.
- Maintain accurate and up-to-date training materials and records.
- Provide timely feedback to line managers.
- Support the creation of relevant eLearning content.
- Maintain a positive, professional learning environment.
- Undertake additional tasks as required by the line manager.
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.