About The Role

Main Responsilbilities:

Ensure high quality of plans are delivered by every template surveyor within the business
Assist templaters with queries they may have regarding the survey
Audit the templates taken on site and work with the team to correct any errors found to improve the customer experience
Work towards reducing all errors within the business
Training of new features in the planner, process and product
Seen as the expert and go to person within the business for planner and quartz product related queries
Provide constructive feedback on opportunities identified within the planner, systems and
training to improve efficiencies
Complete daily reports to log the plans checked, training sessions carried out and timesheet for the day
Attend regular meetings with your peers to offer improvement feedback and share ideas
Identify and report to the Template Training Managers, any additional training requirements required within their team
Attend training sessions for new launches/improvements and changes to the planner system to ensure you have an unrivaled knowledge of the planner
Support the field team by completing templates or surveys where required, either during peak seasons or covering absences
Manage and update template equipment, ensuring that the teams have the necessary equipment
Record audits and prepare performance reports
In addition to any other duties, as a responsible person you must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document

Our basic salary is £29,000 plus you will earn a quarterly bonus of upto £2000 meaning you can earn up to £37,000 annually.

What Wren offer:

2 subsidised canteens
Competitive basic salary, plus a bonus of up to £2000 a quarter
Free on-site gym
Excellent training and development
Fantastic career progression
Free parking
High-quality IT equipment and software

About You

Essential skills and Knowledge:

Excellent communication skills - both written and verbal
Keen attention to detail
Technical mindset and process driven
Strong computer skills
Organised – able to multi-task
Knowledge of kitchen design/installation and legislation
Experience in using design software (ie. LT55, 2D-3D planner systems

Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.

About The Company

At Wren we’re passionate about all things kitchens, and now bedrooms too! We are the largest kitchen retailer in the UK. We’re a business that simply doesn’t stand still!

As well as world class training on our products, systems and sales processes, you’ll enjoy working in an industry-leading work place for a business that’s twice been voted the UK’s Number 1 Place to Work on Indeed. That’s on top of amazing benefits including uncapped commission and exceptional opportunities to progress your career across our company.

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