Customer Service Advisor

• Proactively resolve customer queries and concerns across various contact channels.
• Take ownership of each customer contact, striving for the best possible resolution.
• Provide exceptional, inspirational experiences that exceed expectations.
• Display empathy and professionalism when liaising with customers.
• Identify and report on processes impacting customer satisfaction.
• Support our Approved Installers by assisting with customer-related queries.
• Make creative and responsible decisions to resolve issues effectively.

• Confident communicator who enjoys building relationships.
• Reliable individual with excellent computer skills and comfortable navigating multiple systems
• A genuine desire to develop your customer service expertise.
• Passionate individual who want to make a real difference to the customer experience.

Wren Kitchens is the largest kitchen and bedroom retailer in the UK, with £1billion+ turnover, more than 100 UK showrooms and an exciting expansion into the USA. We don’t just sell kitchens and bedrooms - we manufacture, deliver and install them too. Making dreams come to reality!

If you can match our passion to grow our business and exceed customer expectations by delivering world-class service, you’ll be rewarded by a company that recognises talent with exceptional earning potential and company-wide opportunities to progress.